Enerflex is committed to quality in our people, in our services and in our suppliers.  We will design, manufacture, install and service products to conform to specified requirements and customer expectations.  Our goal is to perform all operations and services right the first time, on time, every time.
 
The Enerflex Quality Program is:

• CUSTOMER FOCUSED by ensuring products and processes provide optimum value to our customer, while striving to meet and exceed customer expectations.  
   
• A SHARED RESPONSIBILITY of all Enerflex management and personnel, requiring active participation by all employees.
   
• SUPPORTING EXCELLENCE through controlled and efficient business processes, and, managing the interaction of these processes.  Understanding a product of optimum value to the customer is achieved through effective work undertaken by committed and trained personnel.
   
• CONTINUALLY IMPROVING the organization and ultimately increasing total customer value by implementing efficiencies, improving the product, and reducing cost.  Leveraging business opportunities through supporting key initiatives to expand into complementary business areas and international markets by developing an integrated Quality system.
   
• EFFECTIVE DECISION-MAKING based on analysis of factual data obtained from customer feedback, inter-business unit feedback and the benchmarking of internal processes and product performance.
   
• Developing and maintaining IMPROVED SUPPLIER RELATIONSHIPS through consistent monitoring and evaluation of performance to ensure value and quality for our customers.