Career: Service Manager - Pamco Jiro Service

Location: Edson
Department: Service
Business Unit: Pamco Jiro Service
Reference Number: EC200807SMED

Job Purpose: : Reporting to the Regional Manager, this position will develop and act on action plans that build service department skill sets to meet our customer and our corporate business objectives.

Role and Responsibility

•All tasks and responsibilities relative to the Heavy Duty Service effort to include:
•Develop working relationships with existing and potential customers
•Provide service management, leadership, guidance, and support to Edson office including area resident mechanics
•Provide leadership and mentoring to service department team
•Ensure disputed invoices are dealt with in a professional and timely manner
•Responsible for service department expenses with additional focus on labor utilization, branch warranty, policy adjustments
•Determine staffing and equipment requirements, submit requisitions, equipment AFE’s, etc.
•Responsible for service department expenditures
•Service department disciplinary actions
•Conduct employee interviews and selection process
•Service employee evaluations
•Actively support Enerflex HSE policy and address manager HSE responsibilities.

Candidate Profile

•Journeyman Mechanic’s/Millwright Certificate preferred.
•5 years natural gas compression industry experience. Preference will be given to applicants with demonstrated management (i.e. ability to lead, direct, motivate and supervise team members) organizational or marketing skills.
•Superior technical knowledge on products and services Enerflex offers our customer base.
•Effective interpersonal, organizational, communication and customer service skills.
•Able to prioritize multiple tasks and work independently with minimal supervision.
•Proficient computer skills (MS office preferred).
•Must be able to travel within the central region